“These are documents that are intentionally written in a way that no sane human will spend their time looking at them,” Rakova said. Zoom’s terms of service were changed in March and became effective July 27. Rakova said people don’t pay attention to terms of service and aren’t always notified when they are changed.
“Regardless of what Zoom’s clarification was, I think what that really raised in the public discourse was the level of discomfort that so many people have in recognizing that our laws don’t protect us against any kind of misuse of our data,” Haven said.īogdana Rakova, a senior trustworthy AI fellow at the Mozilla Foundation, a nonprofit group that publishes research projects about AI, said there should be more transparency and public discourse about how AI is being integrated in companies’ products and services.